Full-Time Center Associate

Company: The UPS Store #0811
Location: East Lansing
Posted on: September 15, 2023

Job Description:

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. COMPENSATION

• $14.00 per hour RESPONSIBILITIES - - - - - - - - - -
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  • Delivers outstanding customer service to walk-in customers and telephone inquiries
    
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
    
  • Takes ownership of the customer's shipping needs and offers viable solutions
    
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
    
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
    
  • Maintains a clean, organized, and safe working environment
    
  • Performs other duties as assigned
    QUALIFICATIONS - - - - - - - - - - - -
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    • High school diploma or GED required
      
    • Strong computer skills, including Microsoft Office and Adobe Suites
      
    • Outstanding phone skills
      
    • Strong verbal and written communication skills, including spelling and math
      
    • Prompt, reliable, and responsible
      
    • Able to lift 40+ pounds
      

Keywords: The UPS Store #0811, East Lansing , Full-Time Center Associate, Other , East Lansing, Michigan