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Company: Sparrow Health System
Location: East Lansing
Posted on: November 24, 2022

Job Description:

Job Opportunity

Job ID:35724 Positions Location: East Lansing, MI Job Description General Purpose of Job: Coordinate MAC

Positions Location: East Lansing, MI

Job Description

General Purpose of Job:
Coordinate MAC League Programs.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Receive information for all participants and assign them to the appropriate division of the racquetball league.
  • Collect, analyze and post league scores weekly.
  • Ensure that full payment is received by each league participant prior to the start of the league.
  • Ensure each guest of the MAC is issued a non-member league card to be used during the league at the MAC.
  • Be available by phone, email and in person on league nights to respond to questions & concerns.
  • Submit a revenue sheet once all payments have been collected to be submitted to the fitness supervisor for payment.
  • All other duties as assigned.
  • Serves as a role model for consistent demonstration of Sparrow Health System's Customer Service Behavioral Standards of Performance, by respecting the Privacy and Confidentiality of those we serve.
  • Demonstrates knowledge and respects patient, service provider, organizational confidentiality and HIPAA Security procedures and protocols as defined under the HIPAA Privacy and Security Procedures.
  • Follows established HIPAA privacy procedures when using and/or disclosing protected health information.
  • Maintains and protects patients' rights under the HIPAA Privacy Standards.

    Job Requirements

    General Requirements
    * CPR/AED Certification

    Work Experience
    * Minimum of 1 year of experience in the customer service industry preferred.

    * High School Diploma required.

    Specialized Knowledge and Skills
    * Knowledge of how to structure and run a league * Knowledge and skill of racquetball, handball, squash as applicable * Strong verbal and written communication skills.

    Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

    Job Family
    Service/Support/Skilled Maintenance


    Degree Type / Education Level
    High School / GED

    Per Diem

    Michigan Athletic Club

    Experience Level
    New Grad

Keywords: Sparrow Health System, East Lansing , MAC-PROGRAM INSTRUCTOR, Other , East Lansing, Michigan

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