Bilingual Spanish Escrow Specialist
Company: First National Bank of America
Location: East Lansing
Posted on: August 7, 2022
|
|
Job Description:
Overview:First National Bank of America is looking for a
professional, genial, and highly organized Bilingual Spanish Escrow
Specialist to ensure accurate and timely disbursement of escrow and
claim funds. The Bilingual Spanish Escrow Specialist will work with
borrowers, insurance agents/companies, and contractors to handle
our borrower s escrow needs, providing exceptional service to all.
The successful candidate will have an eye for detail,
problem-solving abilities, the capability to multi-task and
prioritize, and will enjoy working in a collaborative and
supportive environment, while maintaining compliance. Patience,
empathy, and enthusiasm, along with exceptional bilingual written
and oral communication skills are an absolute must. In this role,
you are the front line for all Spanish-language escrow inquiries
received through multiple channels such as phone, email, fax, and
requests. We are happy to train candidates in this role.Job Type:
Full-timeLocation: On-site at our East Lansing, MI office Remote is
not availableResponsibilities:Receive calls from and make calls to
borrowers, insurance agents, and companiesPrepare and mail letters
to meet compliance requirementsTimely follow up on customer calls,
emails, and faxesEffectively communicate, both orally and in
writing, to ensure an exceptional servicing experience for our
borrowersEnsure accurate data entryAnalyze and monitor escrow
accountsProcess and monitor insurance
claimsQualifications:Bilingual (Spanish/English) requiredExcellent
verbal and written communication skills in both
languagesCross-cultural competenceTime management, organizational
skillsExcellent attention to detail and follow-throughProficient
use of Microsoft Word, Excel, and OutlookEmployee benefitsMedical -
Multiple plans to choose from including HSA and traditional.
Premiums as low as $0.00Dental - Premiums as low as $0.00Vision -
Low premium PlanPaid Time Off (PTO)401k with employer
matchAdjustable desks that can be raised or lowered to sit or
standFirst National Bank of America recognizes that the quality of
our people is the foundation for our success. Attracting
exceptional individuals who value a challenging work environment
that rewards the contributions of its people is the cornerstone of
our hiring philosophy.Note: These statements are intended to
describe the general nature and level of work involved for this
job. It is not an exhaustive list of all responsibilities, duties,
and skills required for this job.First National Bank of America is
an Equal Opportunity Employer.
Keywords: First National Bank of America, East Lansing , Bilingual Spanish Escrow Specialist, Other , East Lansing, Michigan
Click
here to apply!
|