Bilingual Spanish Mortgage Specialist
Company: First National Bank of America
Location: East Lansing
Posted on: June 20, 2022
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Job Description:
Overview:First National Bank of America is a nationwide mortgage
lender in the Non-QM segment. Our business is unique in that we
underwrite and service all of the loans we write in house. This
allows us to focus on our clients individually, customize our
guidelines on a case-by-case basis and build lasting relationships
with the people we help. Our retail loan officers are dedicated to
improving the lives of their direct clients and as a Mortgage
Liaison, you will be the first FNBA contact for those clients.
Patience, empathy, enthusiasm and exceptional bilingual
communication skills are an absolute must. In this role, you are
the front line for all new mortgage inquiries received through
multiple channels such as phone, email and request forms. You will
be responsible for uncovering client needs, building rapport and
gathering important, sensitive information to determine if a client
qualifies for our products. A successful Bilingual Mortgage Liaison
will have an optimistic outlook, exposure to more than one Spanish
speaking community, enthusiastic personality, positive attitude and
thrive on being part of dynamic team that helps individuals with
home ownership. So, if you love interacting with people on the
phone, enjoy being challenged, know how to smile and have the drive
to exceed customer expectations, we welcome you to apply to join
the First National family!Responsibilities:
Employee benefits
Location: On-site in our East Lansing, MI office
Note: These statements are intended to describe the general nature
and level of work involved for this job. It is not an exhaustive
list of all responsibilities, duties, and skills required for this
job.
First National Bank of America is an Equal Opportunity
Employer.
Keywords: First National Bank of America, East Lansing , Bilingual Spanish Mortgage Specialist, Other , East Lansing, Michigan
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