Bilingual Spanish CSR (Part-Time and Full-Time)

Company: First National Bank of America
Location: East Lansing
Posted on: June 17, 2022

Job Description:

First National Bank of America is seeking customer focused bilingual candidates to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful candidate will be goal-driven and thrive in a fast paced environment, contributing as a valued member of the team. You will work with a dedicated group of people committed to helping our customers. This means you will be handling many different situations that will require your great customer service skills. At FNBA, we set out to be an exceptional bank and practice the culture, "Work hard, have fun and prosper. As a result, you'll find a positive work environment that is remarkable and unlike any other banking services company. If you want to be part of a great team, and grow with a company that believes in treating people right, please apply today! Compensation includes an hourly wage plus the opportunity to earn monthly incentive pay based on results. Bilingual (Spanish/English) required. Responsibilities Job responsibilities include:* Initiating outbound and promptly answering incoming phone calls* Assisting Customers' with their inquiries* Establishing repayment schedules
* Facilitating receipt of payments via ACH and other methods
* Confirming data on the customer's account
* Contributing to the achievement departmental delinquency goals Qualifications Full-Time Employee benefits

• Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental - Premiums as low as $0.00
• Vision - Low premium Plan
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.Job Type: Full-Time & Part-TimeLocation: East Lansing, MI *Part-Time does not qualify for employee benefits Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.First National Bank of America is an Equal Opportunity Employer.

Keywords: First National Bank of America, East Lansing , Bilingual Spanish CSR (Part-Time and Full-Time), Other , East Lansing, Michigan