IT Infrastucture Manager

Company: SET SEG
Location: East Lansing
Posted on: March 27, 2020

Job Description:

SET SEG is a growing insurance company offering a spectrum of insurance related services including employee benefits insurance consulting, employee benefits administration and compliance services, propertycasualty and workers' compensation insurance. SET SEG continues to expand and find innovative ways to meet the specialized needs of our members and have maintained our position as a market leader. We are seeking the best and brightest to join our team and place high value on the integrity, hard work and ingenuity of our employees. We understand that an investment in our team will help employees thrive as creative thinkers in an environment that is challenging and rewarding. General Position Description The Information Technology (IT) Infrastructure Manager oversees user support, network and system infrastructure, and information security. This includes responsibility over computer, server, AV, and security systems administration, infrastructure planning and prioritization, researching and implementing technology solutions, and managing IT infrastructure staff. The right individual for this role will be a motivated and energetic system architect and leader who takes initiative, enjoys finding solutions to a varying number of challenges, is detail-oriented, and takes extreme pride in their work. Primary Responsibilities Drive business growth through thoughtful collaboration throughout the entire organization Maintains organization s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies Assesses and anticipates technology projects and recommends appropriate action and resources Consults with executive leadership, department managers, and staff to exchange information, present new approaches, and to discuss equipmentsystem changes Leads vendor management activities including the evaluation of vendors and proposals, negotiating favorable contracts, and maintaining strong relationships while representing the company Defines and implements company-wide IT policies, procedures, and best practices Sets policies and procedures that manage the day-to-day operations of the IT infrastructure team including directing staff who support administrative computing, networking, user services, telecommunications and other information technology functions Lead and oversee enterprise architecture reviews and implementations Required Qualifications Four-year degree with related IT work experience 4+ years of system andor network administration 1+ year of functional supervisory experience Ability to interact and effectively manage relationships with a variety of contacts from business leaders to technology peers Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of clients timelines and budgets Demonstrated ability to actively listen to requests, clarify objectives, and deliver results Excellent written and verbal communication skills with the demonstrated ability to work with all levels of the organization effectively Experience managing vendor relationships Experience and proficient use of MS Office products including Word, Excel, and PowerPoint Desired Qualifications 6+ years of system andor network administration preferred 2+ years of management experience Physical Demands Work Environment Several hours per day at a sitstand desk, average mobility to move around an office environment able to move and install computer equipment and servers throughout the building. Punctual, regular, and consistent attendance is required. May require on-call availability and may require working during non-business hours and on weekends.

Keywords: SET SEG, East Lansing , IT Infrastucture Manager, IT / Software / Systems , East Lansing, Michigan