Operations Specialist

Company: GTT, LLC
Location: Oakland
Posted on: February 18, 2026

Job Description:

Job Description Job Description Primary Job Title: Operations Specialist Alternate / Related Job Titles: HR Operations Specialist HR Contact Center Specialist Human Resources Operations Analyst Workforce Operations Coordinator Location & Onsite Flexibility: Oakland, CA — Hybrid (primarily remote with onsite presence at Oakland General Office approximately once per week) Contract Details Position Type: Contract Contract Duration: 10 months Start: As Soon As Possible Pay Rate: $30 – $32 per hour Important Rate Notice: Manager has a strict budgeted bill rate (vendor bill rate, inclusive of MSP fee). Do not submit candidates above this rate — submissions exceeding the maximum will be rejected. Only local candidates within the Greater San Francisco/Bay Area will be considered. Job Summary The Operations Specialist provides high-volume HR operations and contact center support for employees, contractors, and internal stakeholders. This role supports core HR processes including onboarding/offboarding, employment eligibility verification, records maintenance, and HR policy compliance. The ideal candidate brings strong customer service , HR operations experience , and the ability to work efficiently and accurately in a fast-paced environment while handling highly confidential employee data. Responsibilities HR Operations Support Provide HR contact center support for employees. Handle calls, tickets, and online transactions in a high-volume environment . Support contractor onboarding and offboarding processes. Compliance Support employment eligibility verification activities. Monitor contingent workforce supplier status. Ensure adherence to HR policies and compliance requirements. Records Maintenance & Reporting Enter, update, and maintain employee and organizational records with a high level of accuracy. Process Improvement Identify, suggest, and implement process improvements to increase operational efficiency. Requirements Required Skills Minimum 3 years of HR operations support experience . Experience evaluating tickets, online transactions, and phone-based requests with strong attention to detail. Experience working with a variety of computer systems and basic office applications. SAP experience , HR systems exposure, and customer service experience. Ability to work efficiently in a high-volume environment requiring accuracy and confidentiality. Proven experience handling highly confidential employee data . Additional Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Work Environment & Equipment Hybrid role with primarily remote work. Must be located within the Greater San Francisco/Bay Area and able to report onsite as needed. Workers must be able to use a personal or supplier-issued laptop with Citrix (remote) access . Role requires dual monitors ; the client will reimburse for one monitor with pre-approval. Benefits Medical, Vision, and Dental Insurance Plans 401(k) Retirement Plan Client Information Our client is an AA/EEO employer that actively pursues and hires a diverse workforce. The company is a leading natural gas and electric energy provider, serving millions of customers and supporting communities through reliable energy delivery. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation , a Native American–owned company based in Alaska. GTT supports inclusive workplaces and partners with Fortune 500 organizations across banking, insurance, financial services, technology, utilities, life sciences, and retail throughout the U.S. and Canada. Job Number: 26-00772 gttic gttjobs Company Description Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015 Company Description Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Keywords: GTT, LLC, East Lansing , Operations Specialist, Human Resources , Oakland, Michigan