Part Time Engagement Trainer
Company: Advantage Sales & Marketing LLC dba Advantage Solu
Location: East Lansing
Posted on: June 11, 2022
Job Description:
Engagement Trainer -At our Company, we grow People, Brands, and
Businesses! We are seeking a dynamic Engagement Trainer to be
accountable for working directly with the event specialist in store
to facilitate job training, onboarding of new employees and
developing positive relationships with store personnel. Engagement
Trainers are also accountable for the overall engagement experience
for each event executed by the event specialists in their
geography. -Take this opportunity to join North America's leading
business solutions provider and build your career working with
amazing people in a growing industry! Apply today! -What we
offer:Full-Time Benefits (Medical, Dental, Vision, Life)401(k) with
company matchTraining and Career DevelopmentGenerous Paid Time-Off
-Responsibilities:
- Meet the associate in the store on their first day and
demonstrate how to set up, conduct and break down a product
demonstration.
- Introduce the ES to the store management team and review
protocol for contact and engagement with store management.
- Develop a rapport with the store management team. Understand
store's engagement goals and work to support.
- Work with ES on a regular schedule, to continue training in
support of event management, customer engagement, store
relationship building, and salesmanship.
- Study product materials to develop product knowledge. Attend
training; products/ materials.
- Participate in scheduled calls with Supervisor/others as
needed.Qualifications:
- High School Diploma or GED or
equivalent experience required
- 2-3 years' experience in event marketing, demonstrations,
customer service, sales, retail/grocery, or coaching for
improvement is highly desirable
- Excellent customer service orientation
- Problem-solving skills
- Comfortable coaching for improvement from a positive point of
viewExcellent interpersonal skills, able to build and maintain
relationships and trust with store managementThe Company -is one of
North America's leading sales and marketing agencies specializing
in outsourced sales, merchandising, category management and
marketing services to manufacturers, suppliers and producers of
food products and consumer packaged goods. -The Company services a
variety of trade channels including grocery, mass merchandise,
specialty, convenience, drug, dollar, club, hardware, consumer
electronics and home centers. We bridge the gap between
manufacturers and retailers, providing consumers access to the best
products available in the marketplace today. -Position Summary - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - - -The Engagement Trainer is accountable for
working directly with the event specialist in store to facilitate
job training, onboarding of new employees and developing positive
relationships with store personnel. Engagement Trainers are also
accountable for the overall engagement experience for each event
executed by the event specialists in their geography. -Essential
Job Duties and Responsibilities -On-board new Event Specialists
(ES)
- Meet the associate in the store on their first day and
demonstrate how to set up, conduct and break down a product
demonstration.
- Introduce the ES to the store management team and review
protocol for contact and engagement with store management.
- Coach the ES on the retailer's engagement model.
- Coach the ES on how to file their paperwork. -Build
relationships with the store management team.
- Develop rapport with the store management team.
- Understand store's engagement goals and work to support.
- Consistently visit the store on a regular schedule.
- Conduct performance audits with the store management teamTrain
and Develop existing ES
- Work with ES on a regular schedule, to continue training in
support of event management, customer engagement, store
relationship building and salesmanship.
- Audit ES performance by measuring and tracking development
progress using performance score card. Keep track of coaching
points made for each ES.
- Review score card and coaching points with each associate's
supervisor. -Administrative Work
- Study product materials to develop product knowledge
- Review event schedule
- Attend trainings; - products/ materials
- Check voice mails, emails
- Participate in scheduled calls with Supervisor/others as
neededSupervisory Responsibilities -Direct ReportsThis position
does not have supervisory responsibilities for direct reports
-Indirect ReportsMay delegate work of others and provide guidance,
direction and mentoring to indirect reports -Travel and/or Driving
Requirements -Travel is not an essential duty and function of this
job. Driving is an essential duty or function of this job.Travel up
to -20% -Minimum QualificationsEducation Level: (Required) - - High
School Diploma or GED or -equivalent experience - -2-3 years'
experience in event marketing, demonstrations, customer service,
sales, retail/grocery, or coaching for improvement is highly
desirable -Skills, Knowledge and Abilities
- Excellent customer service orientation
- Problem solving skills
- Comfortable coaching for improvement from a positive point of
view.
- Self -starter and ability to work independently to achieve
goals
- Ability to work effectively with management
- Must be comfortable engaging with the public, talking with
consumers and recommending product sales.
- Excellent interpersonal skills, able to build and maintain
relationships and trust with store management.
- Dependable, reliable, integrity, goal oriented, and driven to
succeed describe the successful Engagement Trainer
- Excellent written communication and verbal communication
skills
- Basic computer skills including familiarity with Word, Excel,
and Internet usage
- Must pass online Food Safety training exam (all training hours
-will be paid for by the Company)
- Compliance with all food safety requirements and
regulationsEnvironmental & Physical Requirements -Field / Reps
RequirementsIncumbent must be able to perform the essential
functions of the job. Work is performed in a retail in-store
environment. Typically requires the ability to spend 50%+ hours
each work day doing the following activities: - engage in
considerable physical activity, ability to lift and/or push up to
74 pounds, stand on feet for long periods of time, use products or
cook food as appropriate for the demonstration, and may be required
to work in extremely cold conditions (i.e. refrigerated and freezer
sections). Also required to travel and drive. - The use of proper
safety practices when handling the products and/or cooking is
essential. -Additional Information Regarding -The Company -Job
Duties and Job Descriptions -Job duties include additional
responsibilities as assigned by one's supervisor or other manager
related to the position/department. This job description is meant
to describe the general nature and level of work being performed;
it is not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required for the position. -The
Company reserves the right at any time with or without notice to
alter or change job responsibilities, reassign or transfer job
position or assign additional job responsibilities, subject to
applicable law. - The Company -shall provide reasonable
accommodations of known disabilities to enable a qualified
applicant or employee to apply for employment, perform the
essential functions of the job, or enjoy the benefits and
privileges of employment as required by the law. -Any estimate,
schedule, or guideline provided to associates in this job
description or elsewhere in connection with their jobs is only
intended to help describe job duties and for planning purposes.
-Regardless of any such estimate, schedule, or guideline,
associates must always record all time worked for our company
(which includes but is not limited to on-site work time in an
assigned store, office, or other work location; required waiting
time; administrative time; and work-related travel time).The above
statements are intended to describe the general nature and level of
work being performed by people assigned to this position. They are
not intended to be an exhaustive list of all responsibilities,
duties and skills required of associates so classified.The Company
is committed to providing equal opportunity in all employment
practices without regard to age, race, color, national origin, sex,
sexual orientation, religion, physical or mental disability, or any
other category protected by law. As part of this commitment, the
Company shall provide reasonable accommodations of known
disabilities to enable an applicant or employee to apply for
employment, perform the essential functions of the job, or enjoy
the benefits and privileges of employment as required by the
law.
Keywords: Advantage Sales & Marketing LLC dba Advantage Solu, East Lansing , Part Time Engagement Trainer, Human Resources , East Lansing, Michigan
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