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Customer Service Representative

Company: Hot Topic
Location: East Lansing
Posted on: November 14, 2021

Job Description:

[Call Center / Remote] - Anywhere in US / Competitive pay / Available to work early morning, evenings, weekends, and/or holidays - As a Customer Service Rep you'll: Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails, live chat and social media inquiries in a way that reflects the brand voice; Use product knowledge to suggest items to customers and properly inform them on product choice; Maintain all quality, productivity, reliability and sales performance standards...Hiring Fast > >

Keywords: Hot Topic, East Lansing , Customer Service Representative, Hospitality & Tourism , East Lansing, Michigan

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