Hospice Clinical Coordinator
Company: Optimal Care
Location: Grand Rapids
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Optimal Care is where your
dedication meets a rewarding career. As a clinician owned and
operated company, we create the opportunity and environment for
each employee to realize their highest potential while maintaining
a personalized focus on our Patients and Families every day. We are
the Midwest's premier provider of Physician Services, Home Health,
and Hospice Care. Our integrated care delivery model incorporates
technology, innovation and best practices. We produce value based
outcomes by managing chronic disease process, rehabilitation and
end of life care. We live a simple Mission: Serve Together, Provide
Value, and Deliver Exceptional Quality Care. What does this mean
for you? At Optimal Care, you have our resolute commitment to being
an exceptional place to work. Your expertise, passion and
commitment to exceptional quality care will continue to thrive.
With you we can build a remarkable place to work. Exceptional
Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle
Program Flexible Work Schedule Mentorship Culture Medical, Dental,
and Vision Insurance 401(k) with Employer Match Mileage
Reimbursement Cutting Edge Technology Key Responsibilities Optimal
Care Hospice Clinical Coordinators are responsible for answering
inquiries, disseminating information, and assisting with the daily
operations of the organization. The Clinical Coordinator
establishes and maintains effective, efficient systems of
communication flow between Clinical Supervisors, the clinical team,
patients, and their families. In this role you will be responsible
for: Answering all phone calls and communicating with appropriate
staff for patient evaluation Scheduling patients for visits
Processing all workflow daily Preparing dashboards Performing field
staff bag check Maintaining organized, effective, and efficient
systems and communication to ensure the continuity of quality
patient care delivered Accurately data processing all necessary
information into the EMR software for immediate use Maintaining
documentation in EMR Assisting supervisor with meetings Required
Qualifications High School Diploma or GED Interpersonal skills and
ability to communicate professionally and effectively with team
members, patients, and caregivers Knowledge of medical terminology
Demonstrate problem-solving and conflict-resolution skills,
organizational skills, and attention to detail Strong verbal and
written communication skills Ability to operate computer equipment,
FAX, and photocopy machines necessary Proficiency in Microsoft
Office Suite, including Outlook, Word, Excel, and PowerPoint
Desired Qualifications Associate degree preferred 1-year experience
in a health care setting preferred Familiarity with Electronic
Medical Record (EMR) systems Location Office Location: Grand
Rapids, MI Hours 8:00 am – 5:00 pm, Monday through Friday Pay Range
$15—$20 USD Background Screening Optimal Care conducts a background
screening upon acceptance of a contingent job offer. Background
screening is completed by a third-party administrator, the Michigan
Long-Term Care Partnership, and is performed in compliance with the
Fair Credit Report Act. Reasonable Accommodations We will ensure
that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview
process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact us to request
accommodation. Equal Opportunity Employer Optimal Care is an
equal-opportunity employer.
Keywords: Optimal Care, East Lansing , Hospice Clinical Coordinator, Healthcare , Grand Rapids, Michigan
