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Office Manager- The Marquette

Company: Holiday Retirement
Location: East Lansing
Posted on: November 17, 2019

Job Description:

Office Manager- The MarquetteEast Lansing,MIExperience a truly fulfilling opportunity.Working for Holiday RetirementTheres something very satisfying about working for a company that cares for seniors. Where everything you do, in whatever capacity, is contributing to someone elses happiness. Our seniors arent the only ones benefiting from your employment here you will, too. If you have a passion for helping others, wed love to talk to you.Office ManagerAre you looking for a more deeply satisfying career? Would you like to be able to make the most of your dedication, administrative skills and passion for helping others as you serve those who have already spent their lives serving others? The opportunity youve been seeking is waiting for you at Holiday Retirement. We have a rewarding opening for an Office Manager to provide administrative support for the Community.Were looking for a patient and compassionate individual with a unique gift for recognizing the physical, mental and emotional needs of our residents. As an Office Manager, you will answer calls, greet walk-in traffic, appropriately manage intake of messages and inquiries from potential residents, family members and vendors. You will also be responsible for:

  • Answer incoming calls and greet walk in traffic in a polite profession manner, which may include Inquiry Intake of potential residents, general questions, family members and/or vendors. Making sure to direct/pass messages to the appropriate party.
  • Account Receivable conduct collections, send letters and make calls as needed to ensure AR balances are within company expectations.
  • Payroll ensure associates Kronos records are accurate and timely to ensure payroll is processing accurate pay checks.
  • Complete New Hire Paperwork for all new associates to community. Ensure accuracy and timely submission to Home Office for payroll & benefit purposes.
  • Resident Relations answer questions, provide back up support and assistance to the Enrichment Coordinator as needed.
  • Suggest and drive resident, visitor, and guest participation in completing the survey questionnaire.
  • Sales support provide back up support to Assistant Manager on tours and leases.
  • General Community Paperwork responsible for mail, marketing packets, menus, print schedules, do thank you cards, mass market emails, etc.
  • Other duties as assigned.To succeed in this role, you will have:
    • High School diploma or GED
    • Minimum of 2 years of experience providing office support
    • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
    • Proven customer service skills
    • Good communication skills, both written and verbal
    • Self-starter, team player, not afraid to jump in and assist where neededTo apply, please send resume to the e-mail below or bring to the community.About Holiday RetirementFor nearly 40 years, Holiday Retirement has been committed to providing seniors with the very best options for independent and assisted living. Today, we are proud to offer seniors the choice of over 250 communities throughout the country. Holiday Retirement communities are unlike any other retirement communities. These unique locations offer an exceptional lifestyle full of enriching activities for our residents and deeply fulfilling careers for those who embrace our commitment to seniors.Job Ref: Non-ExemptPlease Send resume to:5409-AGM@holidaytouch.comHoliday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Ref: 130470

Keywords: Holiday Retirement, East Lansing , Office Manager- The Marquette, Executive , East Lansing, Michigan

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