Market Sector Director
Company: Tower Pinkster
Location: Grand Rapids
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Join our team and open a new
door to an amazing career! TowerPinkster is an innovative
architecture, engineering and interior design firm based in the
Midwest with offices in Michigan, Indiana, and Kentucky. We are
looking for a talented Market Sector Leader to work directly with
the business development team and guide new client relationship
efforts in the government and (or) commercial market sector(s).
This position includes working in the Firm’s key sectors to
identify and develop client and community contacts with long-term
impact for the future success of the firm. The Market Director
position favors an experienced, strategic professional with drive,
initiative, strong interpersonal skills, and the desire to work in
a collaborative environment with our team. Position available in
Michigan and Indiana offices. Responsibilities include positioning
the Firm to cultivate opportunities, requests for proposals, direct
pursuits with clients, and enhance our current market practice. It
also includes leading a strategic marketing plan that guides the
market to consistently meet and exceed the Firm’s established
financial goals. This role includes developing and growing your
professional network, market expertise, and capabilities to ensure
maximum effectiveness and client satisfaction. In addition, you
will be collaborating with team members who have various
specialized expertise to enhance relationships with current and
future clients. Given the role and responsibilities of this
position, our expectation is to split time between business
development activities and additional responsibilities in the firm,
which may include project programming, design, project management,
or other key roles depending on your skills and expertise. The
responsibilities of this position may include, but are not limited
to, the following: Position responsibilities EXPECTATIONS Culture:
Lead and encourage positive communication among team members and
across other disciplines. Create opportunities to enhance teamwork
and create inclusion, leading to a positive work environment.
Strive to cultivate equity, respect, integrity, humor, and the
celebration of talent. Promote a positive work culture by leading
by example and supporting TowerPinkster Leadership Team Client:
Perform business development functions, to include marketing,
business development, and external networking to create personal
connections and involvement in professional organizations. Create
and maintain long-standing relationships with clients. Lead the
process of interviewing with prospective new clients. Collaborate
with the client in the planning and design process, determining
solutions and defining the scope of the project to meet client
needs. Project: Ensure clear understanding of project scope, roles,
expectations and deadlines Serve as the senior subject-matter
expert to resolve project challenges. Provide project management,
design expertise, and contract administration for select projects.
Lead and coordinate project efforts with other disciplines,
clients, and construction partners to meet schedule milestones.
Contribute and implement techniques for improving procedures and
standards. Define scope of work and determine professional service
fees. Conduct field assessments, design analysis, and perform site
visits. Create and write reports and presentations to clients.
Mentorship Assist the Manger(s) and Supervisor(s) with individual
and team growth and development and create opportunities for
educational learning. Influence the careers of professionals on
your team. Mentor the team and share experiences, knowledge,
skills, and lessons learned for continuous improvement. Lead, teach
and guide project team members to assist in their growth and
development. Leadership: Communicate appropriate staffing levels
and workload through collaboration with Manager(s) and
Supervisor(s) in other office(s) Project future staffing needs and
participate in various recruiting efforts for future staff. Develop
and manage the market sector budget. Participate in organizations
and other outside work activities to promote TowerPinkster and to
develop relationships for long term talent selection All other job
duties as apparent or assigned. BUSINESS DEVELOPMENT Lead business
development efforts based on past and current relationships and
network. Develop standard letter proposals and work with the
Marketing team to develop RFQ/P proposal responses for various
project pursuits. Lead and provide direction for interview
presentations. Identify annual sales capture within market sector
and set annual sales goals for market. Assist in definition of
marketing plan including project pursuits, advancing expertise,
strengthening reputation in sector, and defining advertisements /
sponsorships / PR opportunities within sector. Establish and
maintain positive relationships with City and County jurisdictions,
State agencies, municipalities, and other clients and
organizations. Identify potential community engagement
opportunities and methods to enhance your profile in the community.
Update marketing contacts weekly and attend BD meetings and others
as required. Participate in speaking engagements and written
articles that promote the Firm as an industry expert in the market
sector. Mentor/develop other team members in business development
roles and actives. Attend industry/market sector conferences for
professional growth, networking, and promotion of our services.
PROJECT ENGAGEMENT Work in a leadership role on a project team
which may consist of client management, creative team structure,
contract review and negotiation, programming, concept design,
project management oversight, and skills that result in successful
projects and satisfied clients. Work with Project Manager to review
and edit project contracts and participate with PM in negotiation
of contact language with client, attorneys, insurance provider,
etc. Lead client management of relationship for project specific
work and/or to maintain client satisfaction with various client
contacts. Oversee client satisfaction feedback. Participate in
problem solving with Project Manager and client related to
potential errors and omissions, and challenging issues that arise
during or after the project. Support the Project Manager, as
necessary, in meetings requested by the client. Participate in any
legal issues or claims that arise regarding a project. Monitor the
profitability of projects that you are leading, meet with the
Project Manager regarding project performance, and help support the
PM on additional service requests. Position qualifications The
requirements listed below are representative of the knowledge,
skill, and/or abilities that enable success in this role.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Comprehensive
understanding of the business development role with an architecture
and engineering firm, and strategies for proactive pursuits of
clients and project. Proficient with establishing project fees,
project schedules, and work plans. Excellent verbal and written
communication, organization, and time management skills. Able to
effectively present information and respond to questions from
clients, stakeholders, and the general public. Strong background
and success with project and people management. Ability to interact
positively and professionally with clients, team members, and
partners. Must balance time between office locations - Kalamazoo,
Grand Rapids, other location(s) Participation in professional
organization memberships, meetings, and conferences.
EDUCATION/EXPERIENCE Bachelor’s or Master’s Degree in Architecture,
Engineering, Interior Design, or Landscape Architecture from a
four-year college or university. Licensure and/or accreditation
from industry organizations. A minimum of 8 years of related
experience in the industry. Experience with Business Development
and Proposal generation. Experience with managing and maintaining
positive client relationships. Experience with all phases of
project development; including studies, programming, concept
development through construction administration. Experience with
various project delivery methods. TECHNICAL SKILLS Knowledge of
Microsoft Office, including Word, Excel, and Project. Knowledge of
Revit, AutoCAD, Photoshop, InDesign, etc. Knowledge of Google
Workspace, including Slides, Docs, Sheets, Forms, Calendar, Gmail,
etc. WHAT WE OFFER We take a holistic approach to ensure the
wellbeing of our team members. TowerPinkster is proud to support
its team members with a robust compensation and benefits package,
which includes: Industry-leading compensation package, including
paid overtime, performance bonuses, and profit sharing. National
award-winning culture and a supportive work environment that
empowers employees to stay healthy, fulfill their interests and
passions, and balance work and life goals. A collaborative work
environment along with many culture connection events and wellness
activities, to include walking challenges, fitness challenges, book
clubs, in-office chair massages, and more. We offer a Thrive
program providing incentives up to $400.00 annually. Flexible work
hours with a work-life balance program providing six additional
days off per year, and a healthy paid time off program. A
comprehensive benefits package including health, dental, vision,
401(k), life insurance, short-term and long-term disability
benefits, and paid community service hours. Annual team training,
professional development opportunities, and career growth planning.
The opportunity to reach your career goals with an award-winning
firm. We highly encourage licensure, certification, and
professional organization memberships, which are fully paid.
Continued educational opportunities and a tuition reimbursement
program. Firm-paid life and wellness coach for individuals and
families in partnership with Ulliance. TowerPinkster is a firm of
architects, engineers, and interior designers committed to design
integrity, quality, and environmental responsibility. Our doors
opened in 1953 with just six people, and now we have more than 250
of the best employees in Michigan, Indiana, and Kentucky. At our
firm, it’s our people who make us different. We have the freedom to
explore new ideas, the tools to create innovative strategies, and
the talent to inspire our clients through interactive design. We
strive to create a diverse, equitable, and inclusive culture that
empowers each person to be their genuine self. We are committed to
Diversity, Equity, and Inclusion. For more than 70 years, we have
made significant contributions to our communities through our
commitment to quality, sustainability, and equitable design. Our
active DEI committee is focused on driving initiatives within three
areas: people, purpose, and process. Our expertise and
collaborative, client-centered approach means the best ideas rise
to the top. TowerPinkster received the 2025 National 101 Best and
Brightest Companies to Work for Award and the 2025 Best Firm Award
from Zweig Group. We are proud of this achievement and are thankful
for our client relationships, our generous communities, and all the
employees who contribute to TowerPinkster’s exciting and creative
culture! Our supportive work environment helps employees reach
their career goals, and we have fun doing it!
www.towerpinkster.com. We are an Equal Opportunity Employer Powered
by JazzHR viZoPikxj3
Keywords: Tower Pinkster, East Lansing , Market Sector Director, Executive , Grand Rapids, Michigan
