Service Manager

Company: Chipotle
Location: East Lansing
Posted on: January 9, 2021

Job Description:

Service Manager (21000953)DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typicalfast food experience. Chipotle has always done things differently, both in andout of our restaurants. We're changing the face of fast food, startingconversations, and directly supporting efforts to shift the future of farmingand food. We hope you'll join us as we continue to learn, evolve, and shapewhat comes next on our mission to make better food accessible to everyone.THE OPPORTUNITYAs Service Manager,you'll be responsible for maintaining a positive customer experience byensuring that safe, quality food is prepared and served; and that therestaurant crew is well trained and provides excellent service. You'll maintaina clean, organized line with properly functioning line equipment. You'll be onyour feet working while clocked in, unless on break. If you're not busy, you'llevaluate what other tasks need to be completed, and assist others with thosetasks. AtChipotle, you'll join a team that's committed to Cultivating A Better World. Ifthis sounds like something you'd like to be a part of, we'd love to meet you!See more details below and apply today.WHAT YOU'LL DOIn addition tofollowing Chipotle's policies and procedures, principal responsibilitiesinclude, but are not limited to, the following:Food QualityMaking sure greattasting, high quality food is servedResolving foodquality issuesManaging foodsafety which includes: Ensuring hand washing and glove changes, monitoring timeand temperature on the line, monitoring secondary shelf lives, and enforcingthe Daily Food Safety Checklist and food safety policies and proceduresCustomer InteractionResolving customer incidents and working to ensure positive customerexperiencesTeam ManagementManaging crewbreaks, shift changes, shift meetings, and line schedulesDeveloping andcross-training all front of house Crew. Assisting with Crew performance reviewsand the resolution of performance issuesTraining and developingfuture Service ManagersOfficeAdministrationAssisting withmiscellaneous office administration duties such as banking, cash handlingpolicies and responsibilities, and office paperworkOverseeing officeequipment and making sure office supplies are ordered as necessaryEnsuring theproper quantity of supplies are available as neededTroubleshootingback of house computers and POS systemMiscellaneousEnsuring the lineand reach-in cooler are organized and cleanManaging daily andweekly cleaning of the line, dining room, restrooms, and patioAssisting with theexecution of marketing promotionsWHAT YOU'LL BRING TO THE TABLEChipotle Crewmember and/or Kitchen Manager experienceAbility tounderstand and articulate Chipotle's Food With Integrity philosophyKnowledge andexperience of cash handling policies and proceduresKnowledge of FoodSafety and health department mattersPrior officepaperwork management experienceAbility to speak,write, read, and understand the primary language(s) of the work locationA high schooldiplomaRestaurantexperienceWHO WE AREChipotle Mexican Grill, Inc.(NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked,real food with wholesome ingredients without artificial colors, flavors orpreservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in theUnited States, Canada, the United Kingdom, France and Germany and is the only restaurant company of itssize that owns and operates all its restaurants. With more than 83,000employees passionate about providing a great guest experience, Chipotle is alongtime leader and innovator in the food industry. Chipotle is committed tomaking its food more accessible to everyone while continuing to be a brand witha demonstrated purpose as it leads the way in digital, technology andsustainable business practices. Steve Ells,founder and executive chairman, first opened Chipotle with a single restaurantin Denver, Colorado in 1993. For moreinformation or to place an order online, visit WWW.CHIPOTLE.COM.Primary Location: Michigan - East Lansing - 0779 - East Lansing MSU-(00779)Work Location:0779 - East Lansing MSU-(00779)539 E. Grand RiverEast Lansing 48823

Keywords: Chipotle, East Lansing , Service Manager, Executive , East Lansing, Michigan