Customer Relations Representative - State Farm Agent Team Member
Company: Joan Warner - State Farm Agent
Location: Farmington
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: Monthly Health Stipend
($350) Hourly Plus Commission 401(k) Bonus based on performance
Competitive salary Flexible schedule Opportunity for advancement
Paid time off Training & development Signing bonus About Us Our
office is a dynamic, fast-paced environment where no two days are
the same. Phones are constantly ringing, clients are stopping by,
and our team thrives on collaboration and energy. With over 33
years of combined experience , our close-knit team of 7 in-office
professionals (plus 1 part-time remote team member ) works together
to deliver exceptional results. Why Join Us? We are looking for
individuals who thrive in a busy, collaborative environment and
enjoy being part of a team that supports one another and celebrates
success. ROLE DESCRIPTION: As a Customer Relations Representative -
State Farm Agent Team Member with Joan Warner - State Farm Agent,
you will generate the kind of exceptional client experiences that
reinforce the growth of a successful insurance agency. Your
attention to detail, customer service skills, and desire to help
people make you an ideal fit. You will enhance your career while
resolving customer inquiries, coordinating with other agency team
members, and anticipating the needs of the community members you
support. We look forward to connecting with you if you are the
ideal customer-focused and empathetic team member we are searching
for. We anticipate internal growth opportunities for especially
driven and sales-minded candidates. RESPONSIBILITIES: Manage
customer inquiries and resolve issues. Maintain client records and
update information as needed. Assist with customer retention
strategies. Coordinate with other departments to ensure customer
satisfaction. QUALIFICATIONS: Strong communication and
problem-solving skills. Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Keywords: Joan Warner - State Farm Agent, East Lansing , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Farmington, Michigan
