Farmer's Insurance Customer Service Hybrid
Company: Samantha Lewis Farmers Insurance
Location: Livonia
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Our office is quickly growing
and we need someone who we can train to fit in our office puzzle!
The position offered is full time . Our Customer Service
Representative needs to exceed customer service standards to
current clients while also assisting prospects as they call in . No
prior experience is necessary Apply for the position today by
completing the form and completing the assessment. Benefits Hourly
Base Salary Bonus Opportunities Flexible Schedule Work from Home
Mon-Fri Schedule Hands on Training Career Growth Opportunities Paid
Holidays Licensing Assistance Available Home Work Equipment
Provided Weekly Team Coaching Training Software Appreciation
Lunches Business Casual Attire Mentorship Collaborative Work
Environment Home and Work Life Balance Quarterly Bonus
Opportunities Responsibilities Secure all Trailing Documents from
customers. Immediately greet all customers, entering the office, in
a friendly and helpful manner. Verify phone numbers, addresses and
email addresses with each customer contact and update customer
information. Answer incoming phone calls on the first ring. Return
all phone messages promptly. Obtain prospects information such as
name, address, vehicle information and enter into quote sheets.
Informs customers of promotions and new or upgraded products using
prepared scripts. Requirements A Property & Casualty insurance
license is preferred. Possess a genuine willingness to learn, be
intuitive and resourceful and be coachable. Possess an upbeat,
positive and enthusiastic attitude. Be a great self-starter with a
sense of urgency. Proficiency to multi-task, follow-thru and
follow-up. Confident, self-starter who works well independently.
Professional phone etiquette.
Keywords: Samantha Lewis Farmers Insurance, East Lansing , Farmer's Insurance Customer Service Hybrid, Customer Service & Call Center , Livonia, Michigan
