Front Desk Receptionist - Store 5826
Company: America's Best
Location: East Lansing
Posted on: October 13, 2020
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Job Description:
Job Description WHAT WOULD YOU DO? THE SPECIFICS * Ensure high
quality customer service. * Ensure a smooth flow of customers
through the store. * Answer, screen, and forward incoming phone
calls in accordance with NVI protocol. * Process and understand
managed care plans. * Obtain and document information from the
insurance company as needed. * Schedule and confirm appointments,
follow-up visits and classes. * File all patient records daily and
pull patient files for the next days appointments. * Check on
status and notify customers when orders are in or of any delays. *
Ensure all WIP Report functions are performed daily; cancelled job
status, backorder list and problem jobs. * Keep reception area tidy
and presentable, with all necessary stationery and materials (e.g.
pens, forms and brochures).
Keywords: America's Best, East Lansing , Front Desk Receptionist - Store 5826, Administration, Clerical , East Lansing, Michigan
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